Frequently Asked Questions

Do you provide emergency plumbing services?

Yes, we offer 24/7 emergency plumbing services. If you have a burst pipe, leaking boiler, or any urgent plumbing issue, call us immediately and we'll be there as soon as possible.

Are your engineers Gas Safe registered?

Absolutely. All our heating engineers are fully qualified and Gas Safe registered, ensuring the highest level of safety and compliance on every job.

How much do you charge for boiler servicing?

Our boiler servicing starts from £75 depending on the type of boiler and location. This includes a full safety check and cleaning of essential components.

Can you install underfloor heating?

Yes, we install both water-based and electric underfloor heating systems. We'll assess your property and recommend the best system for energy efficiency and comfort.

Do you offer air source heat pump installations?

Yes, we specialise in Air Source Heat Pump (ASHP) installations for residential and commercial properties. It's an energy-efficient alternative to traditional heating systems.

What areas do you cover?

We are based in Luton and cover surrounding areas including Bedfordshire, Hertfordshire, and North London. For larger projects, we're happy to travel further.

Can you quote remotely?

Yes, we can provide rough estimates via phone or email if you share details and images. However, for accurate quotes, we recommend an in-person inspection.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and cash. For larger projects, staged payments can be arranged.

Do you offer any guarantees or warranties?

Yes, all our work comes with a standard workmanship guarantee. Most boilers and parts we install also carry manufacturer warranties of up to 10 years.

Can you help with new bathroom installations?

Definitely. We handle complete bathroom renovations from plumbing to tiling. Whether domestic or commercial, we provide turnkey bathroom fitting solutions.